Troncmaster Service
An independent Troncmaster ensures compliance and fairness for your scheme
Why should you choose an independent Troncmaster?
You can have an internal Troncmaster to set up and run your tronc scheme, but increasingly, operators are turning to an independent service run by a third-party.
There are many benefits to this approach;
- Mitigates the risk of reliance on an internal person
- Taps into tronc expertise
- There is clear independence from the influence of the employer (a requirement of a tronc scheme)
- Ensures tips are processed quickly and accurately
- Improved record-keeping and reporting
- Dedicated technology for better employee engagement and communication
At ‘Tips and Troncs’, we can tailor our Troncmaster service to implement the best solution for your business and workforce.
How does it work?
Our Troncmaster service takes the hassle away. After all, your business already has enough to deal with!
1. Set up the scheme
If you are new to tronc schemes, we will work with you and your workforce to set up a fair and compliant scheme. Through surveys, we can even help you engage with staff, which can be an important part of demonstrating fairness in your tipping policy.
We will build the allocation rules based on your business’s structure and workflow. We don’t believe there is a one-size-fits-all approach to allocation rules.
For some operators, a simple percentage split based on hours works well, but building more nuanced rules may be more appropriate for more complex businesses. We can even create points-based rules.
These rules will include decisions regarding things such as the rules around starters and leavers and how to ensure compliance with the new Tips Allocation legislation.
2. Create your Tronc Constitution
Once the rules have been defined, we will create and circulate a Tronc Constitution to all employees who opt into the Tronc scheme. This ensures all employees understand and are informed of the rules and how the Tronc tips will be distributed.
Clear communication of your tips policy is part of the new Tips Legislation, ensuring you comply with this requirement.
3. Be your Troncmaster
We will act as the scheme Troncmaster, calculating each employee’s share of tips according to the tronc scheme rules.
You will send us employee details, hours worked, and tip amount per site. We will apply the rules and calculate the monies owed.
If you are handling payroll yourself or through an outsourced provider, we will send a report detailing the payments to be made.
Alternatively, we can handle the whole process through our payroll business, Ascend Payroll.
Benefits of using an independent Troncmaster
Many businesses choose to outsource their tronc to an independent Troncmaster.
There are many reasons hospitality businesses choose this route rather than handling in-house;
- There are no ‘grey areas’ about the distinction between the Troncmaster and business leadership
- Takes advantage of the specialist tronc expertise, which most businesses do not have in-house
- Help with setting up a tronc scheme
- Removes the risk of an in-house Troncmaster leaving or not being up to the task
- Takes the burden of being a Troncmaster from an employee
- It is seen as being fair and independent by employees
- Capitalises on the technology and systems external Troncmaster services have built