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Paul Chappell
If you run a pub, restaurant, hotel, salon or anywhere else that takes tips, you’ll already know the Employment (Allocation of Tips) Act 2023 became enforceable on 1 October 2024. Almost two years on, it’s worth a proper look at...
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Paul Chappell
This is not my ‘normal’ inciteful type of blog where I provide you, in hospitality land, my wisdom and advice on how to journey through tips, policy and tronc schemes. I am challenging the purpose of the codes (yes that...
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Paul Chappell
Changes to tipping If you run a tronc, you’ve probably spent the last few months getting ready for 1 October 2026. New consultation duties. A revised Code of Practice. Policy reviews every three years. Diaries blocked out, staff meetings pencilled...
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Paul Chappell
Most hospitality operators now have a written tipping policy. Fewer have stopped to ask what happens if a worker doesn’t agree with it and takes the matter to an employment tribunal. It’s a fair question. The Employment (Allocation of Tips)...
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Alison Clynes
It’s been a busy eighteen months for anyone running a pub, restaurant or hotel. The Allocation of Tips Act became enforceable in October 2024. The Employment Rights Act 2025 received Royal Assent in December last year. The first wave of...
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Paul Chappell
You may not have heard of it. But many businesses are quietly suffering from its effects, often without even knowing they’re ill. The medical term is payustipiuswrongious, but its common name is Troncitus, and it is what happens when a...
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Paul Chappell
If your hospitality business uses agency workers and you have a tronc scheme in place, there’s a reasonable chance those two things aren’t properly connected. And since October 2024, that’s a compliance gap you can’t afford to ignore. The Employment...
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Paul Chappell
If you’re setting up a tronc scheme or reviewing an existing one, consulting your employees shouldn’t be a box-ticking exercise. It’s fast becoming a legal requirement, and it’s one of the most important steps you can take to make your...
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Paul Chappell
Ask most hospitality workers what a tronc committee does, and you’ll likely get a blank stare. Even people who’ve worked in the industry for years often have only a vague understanding of how tronc committees operate and why they matter....
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Paul Chappell
For businesses in the hospitality sector operating a tronc scheme, understanding the consultation requirements is not just a matter of good practice; it’s a legal obligation that keeps your scheme HMRC-compliant and tax-efficient. And the Employment Rights Act 2025 is...