blogs > Tips and Troncs
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Paul Chappell
Handing the tronc to a trusted member of your team can work brilliantly. It can also make the tips pool the main topic of conversation in the staff room. If you run a restaurant, bar or hotel, and use a...
- Paul Chappell
Tronc schemes have been running quietly behind the bar of British hospitality for the best part of a century. Most people who’ve worked a shift in a restaurant, pub or hotel have heard the word. Far fewer could tell you...
- Paul Chappell
Tips are the part of the pay packet everyone has an opinion on. Customers think they’re rewarding the person who served them. Staff count on them to make the numbers work. And since October 2024, the law has had a...
- Paul Chappell
We speak to hospitality businesses about troncs every week, and the same handful of questions come up again and again. But alongside those, there are a few questions clients rarely think to ask, but probably should. The most common tronc...
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Amy Smith
Why more payroll providers are adding tronc services for their hospitality clients If you run a payroll bureau, or manage the payroll team within an accountancy practice, there’s a good chance a decent chunk of your client base sits in...
- Paul Chappell
Changes to tipping If you run a tronc, you’ve probably spent the last few months getting ready for 1 October 2026. New consultation duties. A revised Code of Practice. Policy reviews every three years. Diaries blocked out, staff meetings pencilled...
- Paul Chappell
Most hospitality operators now have a written tipping policy. Fewer have stopped to ask what happens if a worker doesn’t agree with it and takes the matter to an employment tribunal. It’s a fair question. The Employment (Allocation of Tips)...
- Paul Chappell
You may not have heard of it. But many businesses are quietly suffering from its effects, often without even knowing they’re ill. The medical term is payustipiuswrongious, but its common name is Troncitus, and it is what happens when a...
- Paul Chappell
If your hospitality business uses agency workers and you have a tronc scheme in place, there’s a reasonable chance those two things aren’t properly connected. And since October 2024, that’s a compliance gap you can’t afford to ignore. The Employment...
- Paul Chappell
If you’re setting up a tronc scheme or reviewing an existing one, consulting your employees shouldn’t be a box-ticking exercise. It’s fast becoming a legal requirement, and it’s one of the most important steps you can take to make your...