blogs > Compliance

Troncs - from poor box to FWA

From the poor box to the Fair Work Agency, the story of the tronc and where it’s headed next

Tronc schemes have been running quietly behind the bar of British hospitality for the best part of a century. Most people who’ve worked a shift in a restaurant, pub or hotel have heard the word. Far fewer could tell you...

Two tribunals around tips - Harrods and Mayfair Casinos

Harrods, a Mayfair casino and the tips tribunals every hospitality employer should be watching

Tips are the part of the pay packet everyone has an opinion on. Customers think they’re rewarding the person who served them. Staff count on them to make the numbers work. And since October 2024, the law has had a...

tipping claim deadline

Workers get longer to challenge your tipping policy, and holiday pay and troncs just got more complicated

In the next few weeks, two employment law developments come into force. From 1 October 2026, workers will have six months rather than three to bring a tribunal claim about your tipping policy or your tipping records. 22 September 2026...

Two years on from the Tips Allocation Act

The Allocation of Tips Act two years on, what’s changed and what’s still up in the air

If you run a pub, restaurant, hotel, salon or anywhere else that takes tips, you’ll already know the Employment (Allocation of Tips) Act 2023 became enforceable on 1 October 2024. Almost two years on, it’s worth a proper look at...

Withdrawal of Code of Practice for tipping

The tipping Code of Practice has been withdrawn – here’s what happens now

Changes to tipping If you run a tronc, you’ve probably spent the last few months getting ready for 1 October 2026. New consultation duties. A revised Code of Practice. Policy reviews every three years. Diaries blocked out, staff meetings pencilled...

How would your tipping policy stand up in a tribunal

How would a tribunal assess whether your tipping policy is fair?

Most hospitality operators now have a written tipping policy. Fewer have stopped to ask what happens if a worker doesn’t agree with it and takes the matter to an employment tribunal. It’s a fair question. The Employment (Allocation of Tips)...

Employment Rights Act and hospitality businesses

The Employment Rights Act – a mid-2026 check-in for hospitality

It’s been a busy eighteen months for anyone running a pub, restaurant or hotel. The Allocation of Tips Act became enforceable in October 2024. The Employment Rights Act 2025 received Royal Assent in December last year. The first wave of...

Including agency workers in tronc scheme

Why leaving agency workers out of your tronc scheme is no longer an option

If your hospitality business uses agency workers and you have a tronc scheme in place, there’s a reasonable chance those two things aren’t properly connected. And since October 2024, that’s a compliance gap you can’t afford to ignore. The Employment...

Employee consultation for your tronc scheme

Consulting your employees on your tronc scheme

If you’re setting up a tronc scheme or reviewing an existing one, consulting your employees shouldn’t be a box-ticking exercise. It’s fast becoming a legal requirement, and it’s one of the most important steps you can take to make your...

The importance of tronc committees

Tronc committees – what they are and why they matter

Ask most hospitality workers what a tronc committee does, and you’ll likely get a blank stare. Even people who’ve worked in the industry for years often have only a vague understanding of how tronc committees operate and why they matter....